Privacy Notice

This privacy notice covers Wilkie Technical Textiles (Holding Company) Limited, all subsidiaries and trading divisions, and is referred to in this notice as the Group. To request details of our subsidiaries and trading divisions please email data.protection@jdwilkie.co.uk

We recognise and value the trust you place in us to handle your information in a lawful, fair, and transparent way. We are committed to assuring you that your privacy is protected with us. This privacy notice explains how we use any personal information we collect about you when you use this website.

This privacy notice applies to all customers and visitors to our website.

What information do we collect about you?

We collect personal information about you when you register with us, request technical information or a quotation, place an order for products or services. We also collect information when you voluntarily complete customer surveys and provide feedback. Website usage information is collected using cookies.

Personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).  We may collect, use, store and transfer different kinds of personal data about you, which we have grouped together as follows:-

Identity Data, which may comprise your first name, last name, work location, job title, and gender.

Financial Data, which may comprise your bank account and billing details.

Contact Data, which may comprise your address, email address and telephone number.

Transaction Data, which may comprise details about payments to and from you and other details of products and services you have purchased from us.

Technical Data, which may comprise your IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the device used to access our website.

Usage Data, which may comprise information about how you use our website.

How will we use the information about you?
We collect information about you or your company and its individuals to manage your sales enquiries, process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website.

We will not share your information for marketing purposes with companies outside the Group. In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

We may share your personal information with those who provide products or services to the Group and we may be required to share personal information with statutory or regulatory authorities and/or organisations to comply with legal obligations, as outlined above.

We may also share personal information with our professional and legal advisors for the purposes of taking advice.

As we are part of a group of companies within Wilkie Technical Textiles (Holding Company) Limited and we may need to transfer your data between companies within the Group, for example, for financial reporting.

This may mean transferring your data between the UK and the relevant country of associated with a Group company. Your personnel information may therefore be transferred to the following non-EEA countries China, India or USA. Where we transfer your personal data outside of the EEA we will take steps to ensure that the data receives an adequate level of protection. To request details of the measures in place, please email data.protection@jdwilkie.co.uk

Marketing

We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the Group. If you do not wish to be contacted for marketing purposes, please email: data.protection@jdwilkie.co.uk .

How will we protect your personal information

Your personal information is stored on our electronic filing system and our servers based in the UK. In addition, we may hold paper copies of your personal information.  The requirements to protect your personal information applies to information held, processed or disclosed in any medium.

In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed (for example anti-virus solutions and, policies, procedures and employee training).

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email data.protection@jdwilkie.co.uk or write to us at the following address Wilkie Technical Textiles (Holding Company) Limited, Marywell Works, Marywell Brae, Kirriemuir, DD8 4BJ.
You may ask us to correct or remove information you think is inaccurate. It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.
We will only keep your personal data for as long as necessary to fulfil the purposes we originally collected it for. We may also keep your personal data for the purposes of satisfying any legal, accounting, or reporting requirements.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org  or www.allaboutcookies.org .

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites

Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 24 May 2018.

How to contact us

Please contact us if you have any questions about our privacy notice or information we hold about you:
by email to:- data.protection@jdwilkie.co.uk